The voucher is valid only for 365 days from the date of issue and is usable for future event bookings. To obtain the credit voucher, customer support will email you regarding how to claim it and what is the credit voucher amount.
Another option is to go for a full refund of the booking. So, is Megaseats reliable? Yes, from a refund perspective, right? Moreover, Megaseats can notify you when the event is rescheduled.
What if you change your plan? What if you cannot attend the booked event? Well, unfortunately, just Megaseats will be unable to refund your money or offer a credit voucher.
Megaseats Customer Service
It is genuine and satisfactory, according to many online Megaseats reviews. Unlike other ticket resellers, Megaseats offers its customer services only through email; there is no contact number or chat option available as of now.
You are assigned a dedicated representative who communicates with you in some time, not in some hours. It is vital to know that customer service is meant only for website queries or business inquiries.
For any queries regarding the event, tickets, performer, or venue, you need to contact the venue directly. Remember, Megaseats is an intermediary providing you tickets that its staff buys from the venue and directly emails you after you purchase. It does not buy them in bulk.
Thus, any inquiry regarding events, tickets, venues, or performers should be made at the venue. You can even enquire by contacting the event organizer for which you need to do some search. Usually, it is easier to contact an organizer than a venue representative.
Megaseats has a simple mobile app for both Android and iOS users. It is just like any other solid ticket buying application with useful features, including push notifications. Both versions have the same features as the official website. Even the official website has a responsive design.
Right now, ordering through the Megaseats app gets you 20% off!
Is Megaseats Scam? Is Megaseats Legitimate?
After reading so much about this company, you may not feel it to be unreliable. It appears that Megaseats is a legit portal for buying online tickets.
However, it is also true that you may have come across negative reviews or complaints about Megaseats. Well, no company or its digital platform is perfect. Thus, you are likely to find negative reviews or complaints.
You get the same tickets that you have booked and you pay the same price that you see. There are hardly any delivery charges. If they are, they are revealed on the checkout page. This itself indicates that the company is transparent in its dealings.